Electromotive and their reputation

[Marc2365 at aol.com]

>  From:	ws6transam at voyager.net (Daniel Burk)
>  Sender:	owner-diy_efi at coulomb.eng.ohio-state.edu
>  Reply-to:	diy_efi at coulomb.eng.ohio-state.edu
>  To:	diy_efi at coulomb.eng.ohio-state.edu
(diy_efi at coulomb.eng.ohio-state.edu)
>  
>  You know, this is really strange, but here's my observation on
>  Electromotive:
>  
>  When their products work, people seem to really like their system.
>  
>  When their products don't, people really seem to hate dealing with 
>  Electromotive.  Something about "non-existant" or "Woefully hostile"
>  customer service.
>  
>  	This has been my observation of posts on this, and the Formula SAE
>  mailing lists.  I have no experience with them as the posts convinced us
>  at MSU FSAE to buy something else.
>  
>  Is this a fair assessment?
>  
>  If you, the reader of this post have a positive experience with
>  elecromotive service, please reply!!!
>  
>  		-- Dan

I have so far been happy with my Tec II unit.  But I am terrified of what's
going to happen when it breaks.  A shop owner told me of the 25 turbo
cars he's built and used Tec units 23 have failed.  He absolutely refuses
to deal with Electromotive now in any way and will use nothing but DFI.

Marc